Privacy Policy

Last Updated: February 2025

1. Our Contact Details

• Company Name: Empiriant Limited

• Address: 124 City Road, London EC1V 2NX

• Email: info@empiriant.com

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Details: Name, email, phone number (when you contact us).

• Technical Data: IP address, browser type, device information.

• Cookies and Tracking Data: Used for analytics and functionality.

• Professional and Personal Identifiers: Contact details for clients and prospective clients.

• Regulatory Compliance Data: Information used for background checks and compliance with laws.

• Records Related to Service Provision: Information related to the products and services we offer.

3. How We Use Your Information

We process your personal data for the following purposes:

• To provide and improve our services.

• To respond to inquiries and customer support requests.

• To analyse website traffic and user behaviour.

• To comply with legal and regulatory obligations.

• To communicate with clients and prospective clients.

• To carry out operational and administrative functions.

• To improve our products, services, and business operations.

• To manage risks, enforce rights, and prevent financial crime.

• To conduct marketing activities (where permitted).

4. Sources of Personal Information

Most of the personal data we process is provided directly by you. However, we may also collect data from:

• Third-party service providers (e.g., analytics, payment processors, identity verification).

• Regulatory and compliance databases.

• Publicly available sources.

We may share your data with third-party service providers, regulatory authorities, and business partners as necessary.

5. Legal Basis for Processing

Under UK GDPR, we process personal data under the following legal bases:

• Contractual Obligation: When processing is necessary for fulfilling a contract with you.

• Legal Obligation: When required to comply with laws and regulations.

• Legitimate Interest: When processing is necessary for our business operations.

• Consent: When none of the above applies, and explicit consent is required.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyse website traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. How We Store and Protect Your Personal Information

We take appropriate security measures to protect your personal data, including:

• Encryption of sensitive data (both in transit and at rest).

• Access controls and authentication to prevent unauthorized access.

• Regular security audits and risk assessments.

• Monitoring for suspicious activity to prevent data breaches.

Data Retention: We retain personal data as long as necessary for the purpose collected and securely dispose of it when no longer required.

Specific retention periods include:

• Client records & contracts: 8 years after service completion.

• Marketing data: 2 years unless consent is withdrawn.

• Website analytics & cookies: 12 months (or as per user preferences).

8. International Data Transfers

We may transfer your personal data outside the UK and European Economic Area (EEA) to countries that do not have adequate data protection laws.

When we do so, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs): Legally binding agreements approved by regulators to protect your data.

• UK International Data Transfer Agreement (IDTA): ICO-approved agreements ensuring UK GDPR compliance.

• Other Legal Mechanisms: Binding Corporate Rules (BCRs), adequacy decisions, or other safeguards.

You may request a copy of the relevant SCCs or other safeguards (if applicable) by contacting us at privacy@empiriant.com.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request copies of your personal data.

• Right to Rectification: Request corrections to inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data in certain circumstances.

• Right to Restrict Processing: Request limitations on data processing in specific cases.

• Right to Object to Processing: Object to processing under certain conditions (e.g., marketing).

• Right to Data Portability: Request the transfer of your data to another provider.

To exercise your rights, email privacy@empiriant.com. We will respond within one month.

10. Marketing and Communications

We may send you marketing communications if you have opted in. You can opt out by:

• Clicking the “unsubscribe” link in emails.

• Contacting us at privacy@empiriant.com.

11. How to Complain

If you have concerns about how we handle your data, you can contact us at [insert email].

• We will acknowledge your complaint and respond to you as soon as possible.

• If you are still not satisfied, you can complain to the Information Commissioner’s Office (ICO):

ICO Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk

12. Updates to This Policy

This privacy notice is subject to updates. Please review it periodically to stay informed about how we handle your data. Any significant changes will be notified to you via email or website updates.

For further inquiries, contact us at privacy@empiriant.com.